Once we receive notification from you that you wish to cancel an order or return an order (in accordance with our Terms and Conditions), any sum debited by Song Prints Ltd will be refunded back to the method of payment of which was used when placing the order. The customer has a further 14 calendar days to return the order to us. The customer has 14 calendar days from delivery to notify us of the return. We will not refund any charges incurred to return the item to us. We will refund you the purchase price of the goods. If you have received the goods and are returning it to us, the goods must be returned to us unopened together with the original invoice. You can email to There may also be the option to cancel the order when the customer logs into their online customer account and selecting the order in question. You may cancel your order for any reason and at any time prior to the order being shipped. We aim to process all orders withing 2 working days (excluding bank holidays.) Region
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